Heater on Muni: Hell Yes or Hell No   01.23.12


Photo: CarbonNYC

Q. Who loves talking about (complaining about) the weather?

A. San Franciscans (myself included).

Remember when it started to get cold before it got warm again? In that not-so-distant past, I put up an important poll on our Muni Diaries Facebook Page:

Heater blasting on Muni is:

a) Like winning the transit lottery on these chilly days. I love it.
b) Like stewing in armpit stench. Hate hate hate.
c) Indifferent.

There were a couple votes for A. As rider Elizabeth said, “Heat is always a win as far as I’m concerned. Would rather smell some body odors than be cold.” A couple others, including rider Faern, said it depends on the type of bus. Faern cited the 22, which…OK, we can stop right there.

Still, B won by a pretty wide margin amid concerns over the B.O. hot-box. Oh, and the fact that it’s allegedly not that cold (what about the wind?! THE WIND!?) in San Francisco. I’ll be out completing my Christmas Story look, then.

Wouldn’t you know it, some recent tweets to @munidiaries side with our B voters. @missmarymary says, “Sweatiest commute ever. Dear muni, rain =/= cold,” while @janepfrank reports it reaching a million degrees on her 38-Geary.

So, which is it, A, B, or C? This is very important, you guys.

Written by Tara      ( 4 Comments )

Muni’s Number-One in My Book, Too   12.16.11


Photo: epugachev

Over at 16th and Church, rider Jayne made a run for the J-Church stopped at a red light. She says that, despite some hand-waving and the presence of two more would-be passengers, the driver ignored them and bailed once the light was green. Try to contain your surprise. But that’s not where this tale ends.

I decided to walk to the Church St. Station to catch the Metro. When [I] arrived at Market/Church, I saw the J streetcar was struck in traffic at Safeway. I proceed to walk down to the subway and catch a train to Van Ness Station. When I arrived at Van Ness…I saw the J-Church that didn’t opened the door for me slowly arriving…so I made my way on the platform to the front and, as the J pulled up, I stood at the side of the driver’s cab and gave him the finger and let it linger there for about 10 seconds or so.

There’s a first time for everything: 30-plus years of ridership, and she says it’s the first time she flipped off a driver.

Well, we’ve all been there: riding the high (“You’re stuck at a red, thank jeebus! Open up, kind sir or madam!”) and the low (“Oh. Walking won’t be so bad, I guess). Literally giving Muni the middle finger could be a bit much, but getting stonewalled is obviously a shit picnic.

What say, Muni riders? Is finger warranted here?

Written by Tara      ( 5 Comments )

Muni Ran Over My Bike on the Bike Rack   11.09.11

Bicycle transport
Photo by Simon Li

Muni and bike rider Helen watched her bike get crunched falling off the bike rack on Muni the other day.

I am curious to know from other bike riders if they have ever put a bike on Muni and had if fall out and then run over by the bus?

I put my new Fuji Absolute Hybrid 3.0 with all the bells and whistles on it. I had only rode it for two weeks. It was rainy and dark, and the bus driver didn’t make much eye contact with me. I put the bike in and put the lever lock over the wheel at about 1 or 2 pm. I shook it to make sure it was stable. Then when we were going downhill I heard a HUGE crunch.

Sadly, my bike is really messed up, but the frame is still ok. I do have renter’s insurance, but that has a $250 deductible. Has anyone had any luck getting a claim money back from the City Attorney’s office for a bike falling off of the rack? The Muni supervisor on scene stated that it happens. I’m so bummed out because I loved my new bike and spent a lot of time fixing it up. It also had all of its original components. On Muni’s website it says that you use the bikeracks at your own risk and they aren’t responsible for any damages.

The SFMTA’s “Bikes on Muni” page has information on how to put your bike on the racks, with an accompanying video. We posted a how-to rap video in 2009 here on Muni Diaries. And Helen was correct that you’re putting your bikes on the Muni bike rack at your own risk, even though we’ve known helpful Muni drivers who lend a hand. Cyclists have also told us about bikes being stolen off the racks. Be careful out there, everybody.

Written by Helen S.      ( 3 Comments )

Travels with Shady on the 8BX   08.24.11


Photo by Rubin 110

The F-Market/Wharves operators are very quick to remind us all, tourist and local, that packed trains may mean picked pockets. Lest we forget, some tourists take the 8BX-Bayshore “B” Express also, and folks definitely take advantage of them.

There’s this guy stationed at the North Point and Stockton stop. He has maps and acts as a slightly pushy, official tour guide. He’s exceedingly polite — and accurate — when pointing people wherever they want to go. Then, almost like it didn’t happen, you see dollars exchanged for transfers. He’ll quietly explain that they’re good until the time listed — also accurate — and they stare interestedly at this slip of paper. Some are skeptical and some just pay, no questions asked, like they knew he was there with the “discount” tickets. One guy asked tons of questions, which tipped me off to his dealings in the first place.

But one woman who bought a $1 transfer was obviously a local. She knew exactly what she was doing, and I’m surprised I don’t see it more: paying $1 for a still-active transfer instead of $2 honest fare.

And he did it again at the same time the next day.

I don’t know where he gets the transfers. I figured maybe he stole them from a parked bus in the Kirkland Yard, mere steps away from this stop. Maybe he has a buddy who just hands them to him like it ain’t no thang.

It is, though. It’s illegal to sell transfers, so Muni at least kind of agrees: buying and selling transfers only cheats the paying customers. It’s also kind of a shitty thing to do.

Written by Tara      ( 25 Comments )

Is it selfish to argue with a fare inspector?   03.23.11

Hitchin' A Ride
Photo by Joey Yen

Muni rider Adam vocalizes a frustration:

Riding the 44-O’Shaughnessy the other day, a fare inspector came on the bus at Forest Hill Station. She gets all the way to the back and the last guy starts arguing with her about the law (asking her if it’s required, what code the law is, etc.). He claims he doesn’t have a pass or proof of payment, and then refuses to get off the bus when she wants to issue him a citation. As soon as the cop steps on the bus, he magically pulled a transfer out of his backpack which he had the whole time.

Okay, I get some people have issues with fare-checking, but my problem is: Doesn’t he realize he’s holding everyone else hostage, because the bus isn’t going anywhere until the fare inspector’s done? Does he realize how selfish he’s being?

We doubt it, Adam. What do you think? Is it cool to argue the legitimacy of Muni’s Proof-of-Payment policy, all the while holding PoP in hand?

Written by Adam      ( 7 Comments )

Freestylin’ 49, Part 2   05.11.10

Muni Graveyard
Photo by Flickr user DaveFayram

I hate bagging on Muni drivers, whether it’s via the relative anonymity of the interwebs, to a friend at a party, or to their faces. It accomplishes nothing, as you’re still shit out of luck even after you’ve gotten worked up, right? But I had to say something this time.

Background: I spun this yarn a few weeks ago about a 49-Van Ness/Mission that inexplicably stopped at 14th Street, instead of continuing further south like it’s supposed to. Fine. Whatever. But during each of the three times this has happened to me, news of the offbeat route was announced with an inside voice that could shame the quietest church whispers. The 49 isn’t exactly quiet, either. All signs indicated that this was indeed a 49 that went the full route.

During my charmed third time on the 49-Stops at 14th Street, the bus pulls to a stop, and the same driver (at the same time of day) opens all the doors. He steps outside the bus, walks the length of one side, and notifies people with his inside voice, “last stop…last stop…last stop.”

As 50 people stare at one another confusedly, wondering if the driver simply bailed to the gas station for a snack, I stepped outside and asked if this was the last stop. I said he needs to actually announce this to people next time, because no one can hear him. That is why 50 people are still sitting on his bus.

His response: “The PA is broken, what do you want me to do?”

Hmm.

Yes, PAs break, especially on Muni, where a lot of things break all the time. And he’s apparently driving the same broke-ass bus every time, hence the regular lack of aurally acceptable announcements. Shitty. But come on; why did he go outside, first of all, instead of walking the length of the inside of the bus?

Consider this another plea for better communication between drivers and passengers.

If you’re curious, the bus turns east on 14th Street after slowly emptying its confused load of folks.

Written by Tara      ( 9 Comments )

Freestylin’ 49   04.20.10

MUNI to City Center
Photo by Flickr user Transguyjay

Color me confused with a hint of annoyance, to be all angry-Muni-rider about it.

The gist: I get on a 49 at Van Ness and Oak, for my southbound journey into the Mish. Twice, at the same time of day, the same driver says that 14th Street will be the last stop. (Hint: it’s not supposed to be). A 14 or another 49 showed up both times before long. But it is cause for some mild WTF, particularly if it happens twice at the same time.

Sidenote: I’m all for a soft-spoken kinda guy, but this driver needs to speak up when he says that 14th Street will be the last stop. As expected, come 14th Street, a few people get off. But 20 other people sit confused as fellow passengers assume the task of explaining that this is indeed the final stop.

Also: The first time it happened, there was no indication on the bus’s marquee that it was ending its route at 14th Street. The second time, the sign was in that in-between-signs state. Like, maybe it says 14th, but wait … *hates self*

My understanding was that truncated lines are one-offs; they’re thrown in to thin the crowd of everyone that couldn’t get the earlier bus because it didn’t show up. So? Why’s this happening? Theories, whether serious or comedic fiction, welcome.

Written by Tara      ( 14 Comments )

Three Cup Shuffle Scam on Muni   03.30.10


Photo by Flickr user photine

Muni rider Adam saw a group of people scamming Muni passengers on the 24 recently with the infamous “three cup shuffle” scam. I’ve heard about this scam being carried out on tourists at Fisherman’s Wharf and in some other tourist-heavy cities, but Adam’s description of what happened seems more threatening:

Today a friend witnessed a group of people gambling/scaming passengers on Muni. One guy would do the ‘which cup is the bottlecap under’ and bug nearby passengers about money, while flashing cash. A nearby passenger refused to pay attention so two other guys came up and threatened the guy into giving up his cash on hand. This was on a 24-inbound. They jumped off in the Haight. Not 10 minutes later another friend texts me that this same group of guys (whom he sees all the time) are on the 71-inbound doing the same thing. They intimidated a guy out of $40.

Adam said he called 311 and was transferred to SFPD, who then transferred him back to Muni. Adam also reports that the 311 operator would not take an anonymous report, but on the 311 site I found that you can indeed file an anonymous report about Muni.
(more…)

Written by eugenia      ( 19 Comments )

A series of bad days on the L-Taraval   03.05.10

L Taraval in 1948
Photo by Telstar Logistics

Ed note: My god, this is so awesome. Such a great response to a shitty, sad situation. L-Taraval rider Kristen has had it with her beloved aggravating Muni Metro line. But she’s not sitting back and taking it, no. Read on, please …

Local papers declare the J-Church the worst line. If so, maybe the reason is that there are so many they can barely move. Someone told me it’s political–i.e., city officials live along the J line. Could this actually be true?

What I do know is, the L-Taraval is terrible as far as frequency and “last-minute” mid-route turnarounds/re-routing.

So I’m journaling my experiences riding the L line on the days that I consider bad. To comment: email me at quisten@pacbell.net.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Date unknown, 2009: a.m. L stops on Taraval. Driver announces he had to stop because he suddenly lost his sight due to a diabetic episode–and that he had recently been hospitalized for a similar episode (yet MUNI had put him right back to work???).

10/12/09, 6:10 p.m. Montgomery sta. I hear announcement saying “…ALL MOVING EXTREMELY SLOW.” I take BART to 23 bus instead.

10/16/09 6:20 p.m. Embarcadero sta. Wait OK but then streetcar changes destination from Zoo to 22nd Ave. sometime before Church. Why not determine destination at Embarcadero end of line? SRO on following car at 22nd.

Read more of Kristen’s bad days on the L-Taraval after the jump. (more…)

Written by Kristen L      ( 17 Comments )

What is the best beat for Muni fare inspectors?   02.23.10

Embarcadero Station
Photo by Thomas Hawk

This set of observations and suggestions comes to you via Muni rider Ben.

Muni cops were at it again… checking what is undoubtedly the area with the most fare jumpers. You guessed it, the 7:45am Embarcadero business crowd.

Wouldn’t it make more sense to check lines in the middle of their routes? Of course not! It’s definitely the daily commuters who are milking the system. I’m not saying that there are no fare jumpers making a trip to the financial district, but in the 10 or so times I have seen this over the past two months, I have seen 0 citations, as opposed to the 2-3 each time they check in the middle of the N-Judah Line.

Is there an official Muni statement on this? I would like to see their defense.

Written by Ben      ( 8 Comments )