What is the best beat for Muni fare inspectors?   02.23.10

Embarcadero Station
Photo by Thomas Hawk

This set of observations and suggestions comes to you via Muni rider Ben.

Muni cops were at it again… checking what is undoubtedly the area with the most fare jumpers. You guessed it, the 7:45am Embarcadero business crowd.

Wouldn’t it make more sense to check lines in the middle of their routes? Of course not! It’s definitely the daily commuters who are milking the system. I’m not saying that there are no fare jumpers making a trip to the financial district, but in the 10 or so times I have seen this over the past two months, I have seen 0 citations, as opposed to the 2-3 each time they check in the middle of the N-Judah Line.

Is there an official Muni statement on this? I would like to see their defense.

Written by Ben      ( 8 Comments )

Manners — Muni vs. BART   10.26.09

BART / MUNI
Photo by Flickr user myelectricsheep

This post from BART and Muni rider “E” is cross-posted on BART Diaries, which you should be reading also …

Because of a knee injury, this week I had to take the T line to Embarcadero BART station for my daily trans-Bay commute (rather than bike as I usually do because it’s faster, more convenien, and comfortable than riding Muni). While I’m thankful to have the public transportation option, I had to notice once again how incredibly rude Muni riders are in comparison to BART users.

1) Smoking marijuana right on the station platform
2) Spitting on the platform
3) Blocking the doorway
4) Talking extremely loudly on cell phones
5) Loudly telling offensive stories about drugs and sex
6) Urinating or otherwise soiling train
7) Putting feet on seats
8) Letting animals sit on seats
9) Calling me a “fucking bitch” and threatening to kick me when I asked the man to pick up his dog.

After the last incident, I walked up to a police officer in our car to ask for help and he just told me, “I’m getting off here”. Having to ride with the threatening dog owner after the police officer refused to help me was awkward, to say the least.

Why does riding Muni always feel like being taken hostage by rude, dirty, and threatening people while everyone else just looks the other way — including the police? BART doesn’t feel that way.

I’ll be glad to get back on my bike.

Written by E      ( 13 Comments )

Commuter Nation at Embarcadero tomorrow morning   09.08.09

Just got this press-releasey bit from Commuter Nation, announcing a thingymabob they’re doing tomorrow morning at Embarcadero. This could benefit you if you commute on a regular basis and are lucky enough to have a jobby-job:

San Franciscans can cut commuting costs by 40% with Commuter Nation

What: Commuter Nation campaign to educate commuters in the greater San Francisco metropolitan area about commuter benefits. Street teams will hand out educational and engaging tools that commuters can share with their employer. Additionally, commuters will be directed to visit http://www.commuternation.com, a high-impact online experience allowing commuters to entertainingly spread the word to their employers, coworkers, friends, and family through a personalized tour of Commuter Nation (think “Elf Yourself!”).

Who: Commuter Nation is an initiative to bring awareness and encourage commuting employees to learn about and participate in commuter benefits through their employer. Commuter Nation is an initiative by Commuter Check the leading provider of commuter benefits solutions designed to accommodate employers of all sizes and their employees’ commuting preferences.

When: Wednesday, September 9th Commuter Nation Street Teams in Embarcadero Station from 7 a.m. – 10:30 a.m. & 4 p.m. – 7:30 p.m.

Where: Street Teams will be in Embarcadero Station, San Francisco.

Why: Amidst recession panic and the recent Muni & BART fare increases, your readers are most certainly unhappy about paying more money each month to commute. Yet, most are unaware that they could decrease the burden of commuting costs and mitigate the impact of the fare hike by participating in commuter benefits through their employer. Commuter Nation gives them the tools they need to understand and effectively communicate the relevance and timeliness of providing commuter benefits in the workplace.

Written by jeff      ( Write a comment )

Photo Diary: A case of the Mondays   08.10.09

passed-out-emb

This rather Twittertastic note came to the Muni Diaries inbox the other day from Muni rider Ari:

there was a lady passed out on the floor of embarcadero station obviously not having a good night. happened around 11pm on august 3rd.

Thanks for the info, Ari. Tough Monday for this woman …

Written by jeff      ( 1 Comment )

Where does the jurisdiction end for fare inspectors?   08.04.09

Catch Me If You Can
Photo by Flickr user Troy Holden

Muni rider Andrea sent this tidbit to our inbox just now:

This morning about 8am at Embarcadero Station I saw a Fare Checking Officer check someone’s proof of payment OUTSIDE the POP area.

The man did exit EMB station, and as there was only one Fare Checker checking fares, she didn’t see everyone’s pass. I doubt she saw my pass as it was pretty crowded. I did what most of us did which was take out the pass and hold it out for the Fare Checker to see. Whether she saw me or not is anyone’s guess. The man walked over to Peet’s to get coffee. As he was waiting for his morning latte, the Fare Checker left the POP area and asked the man for his POP. He produced his fast pass without incident.

My question is this, did this man need to show his payment status? He was outside the POP area. If he didn’t have his fastpass on him would his ticket for a violation been valid? Did the Fare Checker have the authority to check someone’s fare outside of the proof of payment area?

So, yeah, what’s the protocol here, eh? Should inspectors have the right to chase people down outside the POP area? Doesn’t that in turn prevent their checking for POP inside the ordained POP section? Our heads are spinning a little over here. Help us out in comments, please.

Written by jeff      ( 21 Comments )

Nice people and good coffee …   03.19.09

muni_petes1Has anyone noticed how the baristas at the Embarcadero Peet’s Coffee are incredibly friendly and nice? I remembered them being peppy. The other morning I walked up to the counter bracing myself, ready to cringe at “happy happy happy” service, but instead I was charmed. This is no Burger World. The workers at Peet’s seemed genuinely nice. Their smiles were real! They made real eye contact. They joked and teased each other. It was mesmerizing. In a silly way, it melted the grumpster in me.

Cynics might say, “Wonder what they put in their coffee.” Sure, the coffee is good. But it was seeing people having a good time at work, being nice and silly to each other and customers alike that put a smile on my face. And then, when the caffeine kicked in … even the dullest doldrums in the T were looking pretty good.

Written by Suzanne      ( 7 Comments )