NextMuni: 10 minutes…1 minute…28 minutes…
I actually like the fact that NextMuni exists. It gives me something to look at in a bus shelter rather than stare at the people in it, stare at the Muni map I’ve damn-near memorized, stare off into space, or stare at my cell phone photos or text messages to keep me entertained. It also helps prevent stepping out and looking for the bus (“Is it there now…now?…NOW??”), though I still do that if it’s one minute away and I don’t see one headed my way.
Though I hear some fairly positive reviews of it (and read a handful of fairly positive reviews of it on Yelp), I kind of hate NextMuni, an apparent adjunct of NextBus. I really want to know who is responsible for it, so I know who to complain to about their irritatingly inaccurate system.
NextMuni has failed me at many turns. One of them includes the F stop at Beach and Stockton, which is near my job and near piles of tourists wishing to return to their Union Square hotels. It’s a very simple problem.
NextMuni: F-Embarcadero/Wharves, 3 minutes and 8 minutes
A minute later, it changes: F-Embarcadero/Wharves, 2 minutes and 7 minutes
Great, we’re on track.
A couple minutes go by, and there’s no F. Tourists are panicking and my blood is starting to boil. Not because of them, but because of NextMuni.
To be extra helpful, NextMuni stays on “2 minutes, 7 minutes” for another five minutes. Just for good measure. Then it says the next one is coming in 10 minutes. Then one arrives almost immediately.
The worst was waiting around 11 p.m. for a 49. We sat outside a friend’s apartment on Van Ness and Chestnut (near the beginning of the line!!) watching NextMuni toy with our emotions.
49 – 14 minutes
49 – 28 minutes
49 – 18 minutes
And so on. It’s also happened on Market while I’ve waited for the 2 and the 31, and it’s happened a couple times on the 33.
Muni, some lines more than others, has a horrible record for on-time performance. I suppose, until someone in power does something about it, I can deal with Muni being late. But I don’t appreciate being taunted by an inaccurate, electronic sign while dealing with its tardiness. — Tara