Muni says sorry for serious summertime service fail

Blame it on the dog days of summer, but Muni issued an apology for its system-wide service failure, admitting that “Muni service in the past few months has been performing below our 98.5% service goal.” That’s probably putting it mildly, as earlier this summer, The SF Examiner reported that “On any particular weekday almost a hundred buses — ones meant to run — sit unused due to a lack of operators.”

[We’ll pause here for the jokes and snark.]

Mission Local obtained the missed hours of service of every Muni bus or train line for every Monday going back eight months. Some buses missed almost a third of their scheduled service time on certain days.

Thanks to this diligent local journalism, we at least know it wasn’t just our imagination. Muni’s apology included several solutions that they want to implement, such as converting part time drivers to full time and speeding up new driver training.

It is not yet clear when these measures will impact our commute, but if you do see any improvement, please let us know @munidiaries on Twitter or Facebook.

Photo by @kateconger.

One comment

  • Sebra Leaves

    Crowds of people on some buses followed by empties. Nothing has changed. For some reason the taxi drivers seem happier, or more resigned. Maybe they know something we don’t.

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