Night of Ideas part 1: Everyday heroes on the bus

This is the first part in a series showcasing short Muni stories we collected from attendees at the Night of Ideas at the San Francisco Public Library on March 2, 2024. This batch of stories focuses on everyday heroes on the bus: situations where a small gesture or act of kindness by a transit rider or operator turned a tense situation around, made someone feel seen or appreciated, or just brightened their day.

Listen to the stories here:

We were struck by how many of these stories featured Muni operators being the hero in seemingly small ways that meant a lot to the storyteller. It’s a good reminder that not only do our operators work a demanding job and get us where we need to go, but so often they go above and beyond in keeping folks feeling safe or brightening people’s day.

We hope to see you this Thursday, April 4 at Muni Diaries Live: The “Thank You, Driver” Show, which will feature even more stories by and about the transit workers who keep us rolling. And remember to always thank your operator!