Ghost of a Two-Year-Old Clipper Charge
Photo by Sam Churchill
A week later, he did receive an extended ride history back to 2010. Here’s what he found out:
After double checking things they did in fact credit my account the auto load amount like they said. However they never charged the associated debit account for it and my bank records reflect this. So they were right about the charges after all.
The way they went about trying to collect it really rubbed me the wrong way; especially after such an extended period of time.
At this time I still haven’t been able to get an explanation as to why the charge never went though back in December 2010 from anybody at Clipper.
I still haven’t been charged the $35 like they said they were going to in the original e-mail. We’re coming up on two weeks after the [payment] deadline they set. I submitted a protest of the charges before I received my ride history, so maybe that’s holding up the process. I also haven’t been contacted by anybody at Clipper since the e-mail with my ride history.
How very Kafka-esque. Has anyone else seen old charges come up on their Clipper card?