Eugenia Chien has been eavesdropping on the 47, 49, or 1 lines since the mid-90's. She lives by the adage, "Anything can happen on Muni" (and also, "That's not water.")

Muni driver Tammy in YouTube documentary

Rider Carlos sent us a documentary he found on YouTube about a Muni driver. It was none other than Tammy, who held a great party on the 33-Stanyan for her riders (see Greg’s post about Tammy in May).

“The Front Seat — A documentary about San Francisco Muni Bus Drivers” was made by Sara Biegelsen at Digital Video Workshops. In it, Tammy talks about why she takes her job so seriously: “All these people on my bus, I’m responsible. Their lives are in my hands. You can’t put a price on that.” She also explains how drivers sometimes have to adjust their mood based on the line they’re driving.

Thanks, Carlos, for the tip. And thank you, Tammy, for your amazing attitude. It’s great to see you in motion.

Muni Newbie Orientation

What do Muni newbie riders need to know?

Because most people I know are seasoned transit riders, I tend to forget that Muni gets brand-new riders every day. Rider Melissa has just made the transition from BART to Muni, and told us:

Funny how different the commuter scene is. Lesson for today in Muni Riders vs. BART Riders: Muni Riders just don’t give a fuck! (Excuse my language…but it’s so true.) Doesn’t matter if you’re elderly, handicapped, young…Muni riders are all out for themselves. You just have to be aggressive and don’t take anything personally. Everyone is just trying to go where they need to go. [I’m] slowly learning and transitioning to a daily Muni rider….we’ll see how it goes.

Despite her skepticism, Melissa took a picture of her very first Muni pass to share with us, above.

I’m not sure I totally agree with Melissa’s assessment because I feel that on any Muni line, if you don’t know to step down, the rest of the bus will let you know. And if the back door doesn’t open for you, more than one rider will yell “Back Door” on your behalf. I’ve seen riders organize half the bus to move back for a wheelchair passenger to get on the 22. But maybe there’s something about BART riders that I don’t know?

Whenever I have visitors in town, this is my usual Muni-orientation talk:
– $2, try exact change or 3-day pass.
– Keep your transfer; it’s good for any direction.
– Step down to exit
– Some bus signs are simply painted on telephone poles (I think visitors find this consistently confusing).

Then I just give them a route map and they’re on their way.

What else would you tell a Muni newbie?

Watch Your Arm on Muni!

Muni at Church
Photo by Flickr user Joey.Parsons

Rider Fannie saw a scary incident this morning at Church station:

Around 8:45 a.m. I got on a train that was quite full, after waiting for three full trains to pass by at peak rush hour. Then, this chick got her arm stuck in the door. Like in the sliding track…her left arm and elbow. I watched her scream with hysteria. Originally, she’d been very busy trying to cram on to the very full train, and getting angry. I would have helped her, but there were more than three people already trying to do so.

Somehow, they got her arm out. She had a pretty big bruise on the bone of her elbow…She was distraught (and I would be too).

They made us get off. (As in, empty out the entire two car train)

And some of us filled out information cards (as witnesses).

And then waited for two more trains before getting on.

Lesson learned: Muni vehicles are not worth (almost) losing a limb over.

Yikes. I’ll remember this the next time I try to jam onto a train…

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