Category: diaries

Ghost of a Two-Year-Old Clipper Charge

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Photo by Sam Churchill

Rider Ted received a surprising email from Clipper the other morning saying that he was to be charged with a 2010 transaction that Clipper was unable to process at the time. Confusion ensued. One Clipper agent tole him that they only keep 60 days of transaction history, and another told him they would send him his entire ride history. Why is Clipper charging Ted for something that happened in 2010?

A week later, he did receive an extended ride history back to 2010. Here’s what he found out:

After double checking things they did in fact credit my account the auto load amount like they said. However they never charged the associated debit account for it and my bank records reflect this. So they were right about the charges after all.

The way they went about trying to collect it really rubbed me the wrong way; especially after such an extended period of time.

At this time I still haven’t been able to get an explanation as to why the charge never went though back in December 2010 from anybody at Clipper.

I still haven’t been charged the $35 like they said they were going to in the original e-mail. We’re coming up on two weeks after the [payment] deadline they set. I submitted a protest of the charges before I received my ride history, so maybe that’s holding up the process. I also haven’t been contacted by anybody at Clipper since the e-mail with my ride history.

How very Kafka-esque. Has anyone else seen old charges come up on their Clipper card?

Category: diaries, News Tags:

Weekend Photos: Muni With a Broad Brush

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Photo by Robert. Please, click here to embiggen this’n.

I’ve been away a few weeks. Of the places I traveled, I gotta say, Barcelona sure does have a fantastic subway. Clean, reliable, cheap. But sweaty, yo.

Still, as has been the case since I first moved to San Francisco, it’s nice to be back. Now, can someone makes those damn spaceships STFU?

Enjoy these photos and your weekend!


Photo by Beth


Photo by Mike


Photo by Daniel

Category: diaries, Photos

Hid a Poem on Muni For You

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Photo by lubushkin

Poems are really good things to find in the nooks and crannies of the bus. lubushkin snapped this Instagram picture of verses written literally on Muni. I think this is part of the lyrics for La Dispute’s very long song, The Last Lost Continent.

But he somehow keeps smiling in spite of all that,
While I keep finding ways to push the good out for the bad
Oh how selfish of myself to say that it was
more than I could take.
Like it was I couldn’t shake,
Like it could break me with its fingers
Throw my body in the lake and I would slowly sink away
But the truth is it was sorrow that I made
and would not free.
See I keep falling for the future
after tripping on the past
And I am always tearing sutures out to make the anguish last
Like it defines me or reminds me
That I’ve found comfort in my suffering
And uncertainty in happiness and death.
Because what’s next is such a mystery to me.
I’m terrified of all the things I feel but cannot see.

p.s. This week we also found a cute little drawing hidden on the bus. What did you find on your commute today?

Category: diaries

Best Transit Map Alternative on Apple’s iOS6

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With the removal of transit maps from Apple’s iOS6, what are you using to navigate Muni/BART/Caltrain? An app? Ask a stranger? A compass and sextant? What’s your solution to navigating around town?

We asked on Facebook and Twitter, and so far our commenters equally recommend Nextbus, Routesy, and paper maps (remember those)? The tally, in order of popularity:

  • Nextbus
  • Routesy
  • Paper maps
  • Maps.google.com
  • Map on the bus shelter
  • Lumatic City Maps
  • Hop Stop
  • The Transit App

What will you use on your iPhone to get around?

HT: Ed Casey of @BARTDiaries. Follow him on Twitter for all the BART hilarity you can get.

Category: diaries, News
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