I tagged my card and got a citation

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I used my clipper card on Muni for the first time this month on April 4. I tagged my card when I entered the Muni on Evans St. at 3:35 pm. My clipper card transaction history shows “Threshold auto-load at a TransLink Device at 3:35 PM.. I have spoken to Clipper customer service and they verified that I tagged my card. When I off-boarded at Embarcadero station, the officer said I did not tag my card and that I added $20 value at 3:45 Pm and issued me a ticket for $103. I was riding on the Muni at 3:45PM after having swiped my card at Evans St. ten minutes earlier. My clipper card transaction history shows that at 3:35PM $20 in value was added to my card; however is does not show that the fare was deducted.
Help! My citation review was denied even though I sent a copy of my clipper card transaction history along with the request for review.
I tagged my card, my transaction history shows that. The Muni system failed to deduct my fare. I had a balance for $9 before the $20 was added!.
I’d appreciate any advice and assistant.
Thank you in advance,
Denise Levin

Category: 100 Muni Stories

Bat Signals Spotted on Muni

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batman

Na-na-na-na-na-na-na-na…

@grandview89 tweeted us this pic of people who will obviously love Batman and each other fo lyfe:

Matching Batman tatts on the N. How romantic.

It’s a good time to celebrate heroes, even (ALLEGEDLY) fictional ones.

Show us what you’re looking at on Muni via @munidiaries on Twitter or the Muni Diaries Facebook page. Follow us on both while you’re at it!

Category: Aww: Cute on Muni, Photos Tags:

22-Fillmore en español

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22-Fillmore
Photo by torbakhopper

Muni rider Erin overheard a charming exchange of cultures and languages on the 22-Fillmore the other night.

On the 22 to the Richmond late Saturday night, sitting next to thirty-something Hispanic woman. Twenty-something Chinese couple and white male friend get on the bus.

Chinese couple sits in front of us: “How’s your night going?”
Woman next to me: “Perdona, no entiendo.”
Chinese guy: “Hablas español? De donde es usted?”

Cue conversation in Spanish in which I learn (eavesdropping) that the Chinese couple is out with their Spanish tutor, the white gentleman, and love the Spanish language.

Don’t know if they realized I understood anything, but I nearly laughed when Chinese guy told the Hispanic woman that Chinese people and people from Central America have a lot in common because they love spicy food, but white people don’t.

Such a random late night convo.

And such a reason to love San Francisco.

Category: Aww: Cute on Muni
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