Is ‘Muni Operator’ the worst job in SF?

It sure seems so.

From the short-tempered 31-Balboa driver this morning, who apparently doesn’t field questions, to the downright defensive lady who I have to assume was training my 49-Van Ness driver just now, Muni drivers give the impression that they’d rather be mopping floors and flipping burgers.

In my latest incident, I watched as we approached the stop before mine as an elderly man kept yanking the stop-request cord. I almost asked him politely to stop, but then I noticed why he was so aggressive: The stop-requested indicator wasn’t lighting up. The trainee driver, despite seeing the man and his friends stand up in anticipation of the stop, breezed on by 19th Street at a moderate clip. It was only when the cadre of senior citizens raised their voices that she stopped, just past the striped-off bus stop.

Not wanting to take any chances, I stood up as soon as she started going again, knowing that my stop was a mere block away. I pressed the red stop button located on that bar by the doors, to no avail. I tried pulling the cord on the side opposite where the old guy pulled his. Again, nothing. But this time the driver stopped at the actual stop, to my relief.

Still, a faulty stop-request system is something perfectly reasonable to make the operators aware of. So as we stopped, I told both the trainer and the trainee that the cords on both sides weren’t working, and neither was the button. Boy, was I in for it.

“WE KNOW ABOUT IT UP HERE, THAT’S OUR JOB. BLAH BLAH BLAH, YADDA YADDA.”

All I could do in the face of such angry defensiveness was simply say, “Okay, thank you. Have a good day,” and of course, deboard.

N-nada

I have a new name for the N-Judah. It’s the N-Nada. As in, “waiting for an N? Sorry, NADA.”

Preface: while I ride Muni just about every day in bus or F-Market/Wharves form, I rarely ride Muni Metro. I always hear that electronic lady saying “N (N echo) in 2 minutes!” when I walk upstairs from BART, and the metro line has a pretty satisfying whir to its machinery. But I’ve never depended on it; before today, the last time I used it was probably around February.

To those who were curious, “Muni Metro” is a slower, not entirely underground version of the New York Subway. It’s a rail-transit line that goes faster than the buses and goes to many parts of town. But that’s where the similarities to the Subway stop.

To those who use Muni Metro regularly, someone has to flippin’ tell me if you always have to wait this long for an N-Judah, allegedly one of the most popular Metro lines.

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NextMuni flat-out does not work

Waiting for a 49 at Mission and 20th. Checked NextBus.com before leaving home. It said 5 minutes. Perfect.

Got out here and the NextMuni marquee said 2 minutes. Awesome, I thought. It’s working.

Except that four minutes or so went by. No bus. I waited a few more minutes then went to check the marquee.

Side note: As I approached the shelter wherein the marquee lives, the clearly homeless guy began taking a piss … while remaining seated.

Anyway, magically, the next bus was now scheduled to arrive in 22 minutes.

How does this mindfuckery happen???

Of course, it was a matter of three minutes before the bus (which I’m on now) arrived.

Gotta love it.

The 47, my new best friend

I had another harrowing experience waiting for my F car this morning on Market at Van Ness. Two alleged trolley-bus Fs (their signs said they were, in fact F buses, and included “Market/Wharves” and everything) came by after a long while…and both drivers said they were stopping at Eighth Street. If you didn’t know, Eighth Street is about 3-4 blocks from where I was standing. And the F train is a charming little streetcar that is mostly for tourists, and therefore hideously unreliable. It is, unfortunately, among the fastest ways to get from the Embarcadero BART station to the northeast end of town, second only to walking, if you have time. It might (might) tie the 10-Townsend or the 9x, though both are crazy crowded in the mornings.

I hadn’t seen an F train for 15 minutes at least, and Jeff, my partner in life and Muni Diaries, said NextMuni was estimating it wouldn’t be there for another 20 minutes. I thought I had to take a cab to work for the third time in a month – a ride that costs at least $10 more than the $0 it normally does. My golden solution was a 47-Van Ness, which hit its scheduled stop on Van Ness at Market right after I got there. The driver was helpful when people asked questions, and it put me a block from my office. Thank you, 47. I always liked you better than that dirty sister of yours, the 49.

Meanwhile, people gathered at the F stop across the way in greater numbers, looking expectantly up Market for a car that probably still hasn’t gotten there.

I wasn’t that late (got in around 9:25 instead of 9:10), and I don’t mind the ride. It’s just unfair (and highly lame) when you have to play guessing games with your commute. If this keeps up, I might just break up with the F train altogether – this time, I mean it.

Well, I Never

So I was making my way back to the office yesterday afternoon on the 5-Fulton. Typically, when it reaches its last stop at the Transbay Terminal, the bus driver opens all the doors.

This time, the bus driver honked at the 5 in front of him to move forward, but didn’t open the doors. I figured he was waiting to pull all the way forward before letting us off.

I, along with the other final passengers, lined up by the back door and waited. And waited. He never opened the doors.

After several seconds he muttered, seemingly NOT to us, “Are you going to get off the bus? Fine, stand there all day if you like.”

Once I realized he was addressing us, I said, “Excuse me?”

“STEP DOWN AND GET OFF THE BUS,” he yelled.

I think it was one of the few times in my life that I actually thought to myself, Well, I never! Where do Muni drivers learn their manners, anyway?

–Beth W.

No eating, no drinking, no smoking

Now, I know that sometimes — most times I guess — our Muni stories have nothing to do with us, or choices we make. Usually we’re victims of circumstance. But sometimes, we make our own Muni stories. Before I go on, let me preface this with the fact that, rules are rules, and if some rules aren’t enforced by Muni or are just completely ignored by other Muni riders, then those situations where said rules are ignored or unenforced are just reasons to criticize Muni, am I right? Of course I am.

So, let’s get to the first two rules, first — no eating. Now, myself, I’m going to have to be pretty motherfucking hungry to even want to eat on Muni in the first place. That’s just me, I guess, because I can’t even count the number of times I’ve been subjected to nasty fast food aromas and the grease said food emanates throughout the tiny confines of your standard-issue Muni coach. Then, of course, there’s the sunflower-seed shells that coat the floor of the bus like so many expended ordnance on the battle field. Let’s not forget the other trash that is left behind that we have to kick under the seat in front of us just so we can be comfortable. OK, so, people eat on the bus, whether I like it or not, whether I do it or not, this happens, it’s against the rules, but I’ve got to live with it.

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