Muni Newbie Orientation

What do Muni newbie riders need to know?

Because most people I know are seasoned transit riders, I tend to forget that Muni gets brand-new riders every day. Rider Melissa has just made the transition from BART to Muni, and told us:

Funny how different the commuter scene is. Lesson for today in Muni Riders vs. BART Riders: Muni Riders just don’t give a fuck! (Excuse my language…but it’s so true.) Doesn’t matter if you’re elderly, handicapped, young…Muni riders are all out for themselves. You just have to be aggressive and don’t take anything personally. Everyone is just trying to go where they need to go. [I’m] slowly learning and transitioning to a daily Muni rider….we’ll see how it goes.

Despite her skepticism, Melissa took a picture of her very first Muni pass to share with us, above.

I’m not sure I totally agree with Melissa’s assessment because I feel that on any Muni line, if you don’t know to step down, the rest of the bus will let you know. And if the back door doesn’t open for you, more than one rider will yell “Back Door” on your behalf. I’ve seen riders organize half the bus to move back for a wheelchair passenger to get on the 22. But maybe there’s something about BART riders that I don’t know?

Whenever I have visitors in town, this is my usual Muni-orientation talk:
– $2, try exact change or 3-day pass.
– Keep your transfer; it’s good for any direction.
– Step down to exit
– Some bus signs are simply painted on telephone poles (I think visitors find this consistently confusing).

Then I just give them a route map and they’re on their way.

What else would you tell a Muni newbie?

Loretta: Muni bus driver, guardian angel

America
Photo by Thomas Hawk

100 Muni StoriesLast night I fell asleep riding the 49 inbound up Van Ness around 9 p.m. Fell asleep BAD. Like I’m surprised no one checked my pulse to see if I was still alive (well, maybe they did and I just slept through it). When I woke up, I realized I had missed my stop at Jackson by several blocks and raced out the door. Shortly thereafter, I discovered that my phone, which I had been holding when I fell asleep, was no longer with me. I panicked, but there was no way to catch up to the bus.

I got to my friend’s house, and used his phone to call mine. Nobody picked up, and I expected the worst. It was a hat-trick in the worst way: the Giants get shut out by the A’s, I miss the season finale of LOST, and my cell phone is now being kicked around an empty bus. But awhile later we got a call from Loretta, the Nicest Bus Driver on the Planet. She had found my phone, and rather than sending it to lost and found—where she insisted it would have been gone forever—took it with her.

Today I met her on her route and she returned it to me. I tried to give her some cash as a thank you, but she wouldn’t accept it. Anyways, Loretta, you saved the day! Thank you!

Caitlyn

Watch Your Arm on Muni!

Muni at Church
Photo by Flickr user Joey.Parsons

Rider Fannie saw a scary incident this morning at Church station:

Around 8:45 a.m. I got on a train that was quite full, after waiting for three full trains to pass by at peak rush hour. Then, this chick got her arm stuck in the door. Like in the sliding track…her left arm and elbow. I watched her scream with hysteria. Originally, she’d been very busy trying to cram on to the very full train, and getting angry. I would have helped her, but there were more than three people already trying to do so.

Somehow, they got her arm out. She had a pretty big bruise on the bone of her elbow…She was distraught (and I would be too).

They made us get off. (As in, empty out the entire two car train)

And some of us filled out information cards (as witnesses).

And then waited for two more trains before getting on.

Lesson learned: Muni vehicles are not worth (almost) losing a limb over.

Yikes. I’ll remember this the next time I try to jam onto a train…

Audio diary: Mel’s early ’90s party bus


Photo by Chipmonkey (^o^)

Stories are stories, and the internet is nice enough to let us listen to them as well as read them. For those of us in too much of a hurry, or simply too lazy to let your eyeballs scan and decipher the words here, that’s a bonus.

Stephanie from NPR’s Snap Judgment captured some of the stories told on-stage at our last Muni Diaries Live event. This one, by Mel, concerns a vivid memory of a cloudy ride on the N-Judah.

Have a listen, and let us know whether you like the audio diary format:
Mel’s party bus

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