Clipper and WageWorks off to a rocky start (updates)

IMG_2007
Photo by raider3_anime

Update (2:44 p.m.): SF Appeal has a article up explaining how Clipper is blaming all these sundry errors on a “software glitch.” Windows 98, anyone?

Update (10:27 a.m.): The Clipper website appears to be working again. The cards mentioned in the original post below, well, we’ll get back to you on that.

Update (9:12 a.m.): As of this moment, the Clipper website … wait for it, is down. We’ll update this update as soon as we confirm that it works again. If that happens.

Original post:
Today was the first day for hella new Clipper cardholders. Many of them thought they had loaded their monthly passes onto their card via WageWorks, a commuter-benefit management company, or something like that. But boy, were they wrong.

Basically, the way WageWorks works: Your company offers you a pre-tax savings on your monthly pass, and hires WageWorks to manage the procurement and delivery of that pass to you. Used to be, they’d mail you your Fast Pass a week or so before the beginning of the next month. All was dandy.

Enter Clipper.

In an attempt to get ahead of the inevitable passing of the paper Fast Pass, WageWorks told its clients that rather than waiting until November (the first month without a paper “A” pass), they would have employees get Clipper cards now, and load their August passes onto them. WageWorks asked employees to get cards and to then, via WageWorks website, to register their Clipper cards and indicate the preference for a monthly pass. Oh, wouldn’t it be nice …

The ever-diligent Akit has an account of, well, the way things went down today. The point: People boarding BART and Muni thinking their passes were loaded on their newish Clipper cards were in for quite a shock.

SO! All you WageWorks workers/Clipper cardholders out there, hang onto any receipts from money you might have to spend on transit. If you had set your pass to load onto your Clipper card and then find yourself getting charged to ride, something is wrong. Very wrong.

Also, the cynic in me will need to wait and see whether those Clipper reimbursements actually happen, not to mention within the company’s promised seven (7) business days.

From Inside Transbay Terminal (updates)

Farewell, Transbay Terminal
Photo by Telstar Logistics

Update (August 4, 7:36 a.m.): Chris Roberts has a nice gallery and story up about the Transbay Terminal over at SF Appeal.

Update (August 3, 12:20 p.m.): California Beat has a great article detailing the history of the terminal, along with more awesome photos.

Original post: Looking through many of the photos of last week’s final official peek inside the Transbay Terminal left me feeling nostalgic. I felt like I was really looking into San Francisco’s past, a sad, failed relic of what was once so idealistic and, I’m sure, awesome. Transbay was a place where transit systems converged, where worlds collided, mingled, ignored one another because they had places to be. It was like a sorry attempt at Grand Central in New York. Oh, the potential.

The building will soon be demolished to make room for a high rise and high-speed rail station. In the mean time, you’ve got to check out the photos from the last official tour of the Transbay Terminal.

Check out those antique Corn Flakes, all those goddam payphones, the bar set with Martini glasses and a shaker or two, a drunk tank (no comment), all from the set taken by the talented  Telstar Logistics, who also took the photograph above.

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Best Song to Serenade Your Muni Sweetie


Photo by James Vonbaron

Ed. Note: Rider James Vonbaron sent in this story about one sure-fail way to win over your Muni sweetheart.

I was on Muni headed to Church one afternoon. It was packed, but not like sardines (as it is sometimes). There was a girl next to me who seemed so sweet and a short old man comes on with his MJ t-shirt and dark thick sunglasses. He can’t find a seat so he stands next to the girl and begins to sing into her ear, “I’m only going to break,break…your heart”(obnoxiously!).

I felt bad for the girl. A man offered a seat for him to sit in (probably in hopes that he would stop singing), but the old man sat down and stopped singing. I got off my exit and a few steps back I heard the old man shouting out the song again. I picked up the pace and exited the station.

If you’ve been living under a rock or listening to some other over-played song on the radio, here’s Taio Cruz’s Break Your Heart, just for good measure. – Eugenia

Jack-In-The-Bus

jack in the box on muni

I was walking along California on my way to the bank on Friday when I spotted a bunch of tourists getting off of the cable cars. Guess who was waiting for them?

jack 2 muni

Too bad I had to rush off before the bank closed. The funny thing was that nobody batted an eye. Jack was looking at his phone the whole time…videotaping people’s reaction, perhaps?

Weekend photos: Heard It Comin’

Waiting
Photo by Jack ✌

I’ve been out of town while Jeff held down the fort for the majority of this month. On my way to pick up my keys from the housesitter last night, a group of grungy punk kids with various musical instruments got onto the 22, and the entire front of the bus moved back away from the kids. I guess they hadn’t showered in a few days or weeks. One brave (and polite) soul stayed in the front of the bus and opened the window instead. Later in the evening I ran into the same kids on Haight street, asking me for money “for booze.” Ah, San Francisco, I’ve been away too long!

In Muni news this week:

  • Muni makes feds’ grade (SF Examiner)
  • Muni mechanic, accomplice face three years for transfer sales (SF Examiner)
  • Deal may nix Muni reform (SF Examiner)
  • Supervisors kill Muni charter proposals; Chiu, Newsom craft alternative (City Insider)
  • 50-Year-Old Man Arrested In Muni Platform Stabbing (SF Appeal)
  • MTA says West Portal westbound faregate construction will begin Monday and last through Wednesday next week.
  • Also, MTA finally got around to announcing (and everyone and their mother reporting) what we posted in June: The paper version “A” Fast Pass (BART and Muni) will be phased out in November. October’s pass will be the last one.
  • Enjoy the photo and your weekend, and remember to share your life on Muni with us!

    MUNI tunnel
    Photo by Jaymi Heimbuch

    Tribute to the Transbay Terminal
    Photo by SP8254

    31 Balboa
    Photo by RevellRay / Chuck Revell

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