Muni Diaries

Photo by dannebrog

• Muni Switchbacks Hit Some Riders Harder Than Others (Huffington Post SF)
• Widow of popular Bay Area reporter poised to receive $900,000 for 2009 fatal Muni accident (SF Examiner)
• BART tries out letting bikes on board during commute hours (KALW)
• Muni Will Now Run Anti-Gay Ads to Accompany Anti-Islamic Ads on Buses (SF Weekly)
• BART’s late-night work over next 14 months will strengthen Transbay Tube against a quake (BART.gov)

The SFMTA wants to know what you think about Muni. Right, um, do they really want to know?

Apparently, yes.

There are a couple of questions about how much you use Muni versus taxi or bike, but the most important page is probably rating Muni on the following:

• Safe operation of Muni vehicles
• Feeling safe and secure from crime while on a Muni vehicle
• Service frequency
• Cleanliness of vehicles
• Service reliability
• Feeling safe and secure from crime while waiting at a Muni stop or station
• Cleanliness of Muni facilities (stations, elevators, escalators)
• Overall satisfaction with Muni service

If our submissions box is any indication, we have a few guesses about what you might say!

The whole survey is here: SFMTA’s Customer Satisfaction Survey