A new mom’s gratitude for Muni drivers

Muni is the lifeline that powers our city, and its importance in everyday life stands out especially in a time of crisis. We recently got a letter underscoring this fact from new mom Cole Brennan, whose newborn was in the ICU for two weeks. Sharing her letter with us via Instagram, she says:

Dear Muni Operators,
When I yell “Thank You!” to you, through my double masks from the back door at the stop at 3rd & 20th, please know it is the most sincere thanks I’ve ever given a stranger.


It’s true that I’m the sort of person who always thanks the bus driver. And it’s true that after many months of not riding the bus I was likely to feel an extra surge of gratitude once I finally started riding again. But the gratitude I’ve felt for you this month goes well beyond my usual thankfulness.


For two weeks you helped me get to the Children’s Hospital so I could visit my newborn in the Intensive Care Nursery.

You, Muni operator, are part of a small galaxy of helpers that held my little family be together during the longest weeks of my life.

Thank you.

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Late-night Muni always provides

Over on the Muni Diaries Twitter wire, readers tipped us to Michael’s late-night N-Judah Muni tale, which he captured in his Flickr account. Oh, how we miss the after hours “Temporary Autonomous Zone” on Muni, where you never know who you’ll meet or what will happen.

It was just after closing time at the bar, and two groups of skaters got on the bus along with a host of other characters. Somehow, different strangers on the bus offer our narrator drugs, booze, and a surprisingly thoughtful detail for both. Here’s Michael’s story:

Both of my preferred seats are occupied so I’m sitting in the last row + middle seat. There’s Junkie Guy to my left who is sitting in the corner seat and has turned the seat between us into his living room where all of his worldly possessions are spread out as he frantically rearranges his living space. A bunch of skaters in their 20s get on and sit in front of me and one of them starts playing a country western type song on his phone and they all start singing along to lyrics that are all about a love song to cocaine. 

Junkie Guy instantly looks up and starts asking if any of the skaters have cocaine and they’re all, “No, it’s just a song.” Then they further explained that the guy singing on the phone does not have any cocaine to share either. Sorry, Junkie Guy, false alarm.

Then another group of skaters with a case of beer get on the back of the bus. They recognize the first group of skaters and start talking about their night. I get the impression that their paths crossed earlier in the day and now they are crossing again on the Night Owl on the way home.

I really like those moments where everyone’s story comes full circle and these different storylines converge, like the end of Dazed & Confused. I also like getting to know all of my neighbors that keep the same hours that I do but are part of different scenes.

Here we all are, the disco queens, the punk rockers, the junkies, the preppies, it’s the 2AM Breakfast Club. This is where we all End Up. All the people that did not feel like paying money to take an Uber home in a timely fashion, all on the crazy train headed off into The Sunset, all in the No Man’s Land Temporary Autonomous Zone / wretched hive of scum and villainy that is the back of the bus. 

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Poetry in motion on Muni

Sometimes when you see something that really speaks to you—you gotta have it. Rider David G. sent us the story of how he came to own a piece of honest-to-goodness Muni poetry, and we’re convinced it was meant to be. Here’s his story:

In the ’90s, the group Streetfare Journal and bus-advertising company TDI placed literary placards on Muni buses, streetcars, and cable cars. When visiting a friend’s apartment, I saw one of the posters. It featured a poem about fascist leaders and was written by the Serbian poet Aleksandar Ristovic. The last three lines read: 

Time of fools is coming, 

time of the know-nothing teacher 

and the book that can’t be opened at either end. 

I loved it and asked where she found it. Were they selling them? 

She chuckled and described how she saw the poster while riding the 30-Stockton through the Marina. She was struck by the words and so she asked a random fellow rider to hold her coffee. Then she simply took it down — in a bus full of commuters no less. She said that people stared, but no one uttered a word. “If you’re nonchalant, no one will do anything,” she suggested. 

Being less adventurous, I didn’t follow her advice. Of course, one day all the placards were removed. 

I was living in a residence hotel and taking the California cable car to work. Months later on my morning commute, to my utter surprise I saw the Ristovic poster. They obviously missed this one. Unfortunately, there was no chance of stealing it: in the closed confines of a cable car, both Muni operators were nearby.  

I resolved to go to the cable car barn that evening and see if I could ask someone for it. I  believed it was my last chance. 

Not knowing what to expect, I walked into the barn and was met with strong welding fumes. I gingerly stepped between rows of vehicles sitting on tracks. A middle-aged mechanic was on duty and he emerged from under the tracks. Nervously, I explained the situation: I’m looking for poetry.

He seemed surprised but he told me to “look around and take whatever you need,” and returned to his tools. My footsteps echoed as I explored the empty carriages. I finally found the poster and tucked it under my arm.

On the way out, I noticed the mechanic in street clothes and cleaning his work area. We nodded to each other as I departed. Not only did I walk out with the Ristovic poem; I also found one with a verse excerpt from Muriel Rukeyser. 

Time comes into it. 

Say it. Say it. 

The universe is made of stories, 

not of atoms.

Thank you, David, for submitting this story, especially in the midst of missing Muni—and all semblances of normal life—lots. Fun fact: For Muni’s centennial in 2012, we partnered with SFMTA for a “100 Days, 100 Muni stories” competition, where the most quotable winner earned placement on a placard just like these.

Since the universe is made of stories, we know there are many untold ones in our corner of the world. Indulge us with that tale that’s been burning a hole in your pocket by emailing muni.diaries.sf@gmail.com, or by connecting with us @munidiaries on all the socials.

Photo by Views from the Grip

A reminder of rainy day dos and don’ts on Muni

The weather forecast calls for three more days of rain, which could mean 72 more hours of improper umbrella use on Muni. Let’s review some important rainy-day etiquette: umbrellas are still best used outdoors rather than deployed inside the bus to deter people from sitting next to you, as in the above photo from Aaron on Twitter.

Fewer people than we thought got the memo…

Photo by @cyclones01

Once you do board with your brolly, remember to keep it folded up, no matter how outdoorsy it might be.

patio_brella
Photo by EC

There is, however, one acceptable circumstance for an indoor umbrella on Muni…

An occasional necessity around here, umbrellas are such a hassle—see this compelling case against them. My recommendation? Forgo those pesky nylon menaces and just wear a proper raincoat instead.

pug
Photo by @dearamerican

Got other rainy day pet peeves or tips? Our inbox is open for your suggestions! Email us at muni.diaries.sf@gmail.com or tag us @munidiaries on Twitter, Facebook, and Instagram.

Cupid’s arrow hits commuting pair on the 30x

@themarinabambino met his wife thanks to Muni. Recalling that fateful day(s), he says:

We met in August, 2011. It was her first day at a new job. I saw her on the 30X, she turned around and apologized because she was “probably going to fall on me.”

I saw her again the very next day (which…how does that even happen?) and we started chatting. I got her number on that day and the rest is history! We got married last August and had a 30x shaped cake at our wedding!

@themarinabambino

Pics or it didn’t happen, you say? We asked and here is a pic of the adorable Muni-riding couple at their wedding, complete with the 30X cake!

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Meet Heidy, Muni hero

“She faced the man squarely, looking directly into his eyes and telling him firmly, ‘You have no reason to threaten this woman.'”

Rider Ramona watched a brave woman defend another rider from a verbal attack; here’s her eyewitness account:

Down in the spookiness of the Forest Hill station, a man in a trench coat suddenly loomed up and started shouting at an older woman waiting for an inbound train. As he lunged toward her, hurling threats, Heidy suddenly appeared. 

Heidy quickly stepped in between them, turning first to the woman, looking her in the eye and asking, “Are you OK?” The woman nodded and stepped back. 

Keeping her body between the woman and the agitated man, Heidy now turned her attention to him. She faced the man squarely, looking directly into his eyes and telling him firmly, “You have no reason to threaten this woman.” 

The man’s anger was now focused on Heidy. She held her ground, not moving. Whenever he shouted something, she spoke back to him firmly but respectfully. 

Eventually he backed off and sat down on a bench. He was still shouting, but as he lay down, his anger got more specific: “I have no money! And I’m hungry!” 

Pause.

“I’m sorry to hear that, sir,” said Heidy. “I don’t have any food. But would you like the last of my coffee? It’s just cold coffee, but you can have it.”

“I don’t want coffee. I need food!”

Pause.

“I’m sorry, sir.”

Pause. 

“I hope you get it.”

The train rolled into the station, and the man was now calm enough to board without threatening others.

There is food to be had, and he was headed down to get some. But, as I saw it, Heidy had given him something much greater: she SAW him. She showed him respect despite his outrageous behavior, but she wouldn’t let him get away with victimizing an innocent person. She held him to a higher standard, and this eventually caused him (despite his fragile mental state) to focus back on his real needs.

I approached her on the train and told her, “Thank you for what you did. That was a textbook example of how to handle that situation.”

“Oh, thank you,” she said. “I try. I figure if you live in the city, you can’t leave your house and be afraid. These are valuable skills to have.”

Indeed. 

And…I want to be her when I grow up. 

On the Muni Diaries Twitter feed and inbox, we’ve seen many stories of riders standing up for one another, including when an entire group of women formed a line of defense, and when fellow riders refused to tolerate body shaming. But it takes something special to truly see people, even at their worst. Kind of gives you hope for humanity, doesn’t it?

If you have a story to share or a Muni hero that deserves a shout, we want to know! Tag us @munidiaries on Twitter, Facebook, or Instagram, or email us at muni.diaries.sf@gmail.com.

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